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Privacy Policy


(Articles 8, 13, 14 and 21 of the General Data Protection Regulation - RGPD)

Your privacy is important to us.

This privacy notice explains how we use the personal information we collect about you, describing the terms and purposes under which such processing will be carried out.

About this privacy policy

Tecofix respects your preferences regarding the collection and use of your Personal Data.

«Personal Data», refers to information relating to an identified or identifiable natural person («Data Subject»); a natural person who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, identifiers electronically or to one or more specific elements of the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

Tecofix respects your preferences regarding the processing of Personal Data that it collects. This Policy (“Policy”) lets you know how Tecofix collects and uses your Personal Data, how it can control its use, and describes our practices in relation to information collected on other websites that link to or refer to this Policy (such as such as websites, software applications, social media and electronic messaging), as well as offline marketing and sales activities (collectively, “Communication Channels”).

The Communication Channels may provide links to other platforms not belonging to Tecofix, managed by third parties. Therefore, we encourage you to check the general conditions of use and privacy policies of these websites, services, social networks or applications before providing your Personal Data, as this privacy policy only applies to this website. Tecofix is ​​not responsible for those websites, services, social networks or applications managed by third parties to which the links in our communication channels may refer.

What information do we collect about you?

We collect information about you when you register on our website or place an order to purchase products or services. We also collect information from you when you voluntarily fill out questionnaires, or sign up for our webshop, use the chat tool, participate in competitions, provide opinions (“feedback”), subscribe to newsletters or feeds, call us or he writes. The personal data collected are those necessary for the purpose for which you contacted us, processing data such as name, address, telephone number, email address, company and sector of activity in which you work, subject, NIF (in the case of a commercial transaction) and the identification document (in the case of the exercise of a right). By making your personal data available, you are authorizing the collection, use and disclosure of the same in accordance with the rules defined herein.

We ask that you do not send or share with Tecofix any sensitive personal information such as racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, as well as genetic data, biometric data, health data or data relating to sex life or sexual orientation.

Website usage information is collected using cookies, but they do not specifically identify you, and the following data can be collected:

•    IP adress.
•    Geographic location.
•    Information about the device that is accessing the website, namely browser type and version, operating system, screen resolution, preferred language, information contained in HTTP headers and agent version.
•    The search engine you used to locate and access the website.
•    Date and time of activity on the website, as well as web pages and content visited and clicked on.

It is important to note that this usage information does not deliberately identify you and if it exceptionally identifies you, it will be anonymized immediately.
By providing information, you are giving your informed and unequivocal consent that you consent to the processing of data concerning you in an automated way.
Some of the requested data are mandatory, they are identified, and the lack or inaccuracy of the answers given may compromise the service provided.

How do we use information about you?

The data collected is used to process your order, manage your account and, if you agree, send you by email information about other products and services that we think may be of interest to you.

We use the information collected from the website to personalize your next visits to our website.

Tecofix does not share your information for marketing campaigns with other companies, nor does it transfer your Personal Data to a third country.

Although the information provided is generally treated as private at Tecofix, the data collected will be used in accordance with the personal data protection regulation, throughout the processing process; it may, however, be necessary to transfer Personal Data privately to other bodies, namely the judiciary, and when processing your request, we may send your data to and also use information from credit and fraud prevention agencies. .

You have the right to file a complaint with a European Union Supervisory Authority regarding the protection of your Personal Data. Tecofix will cooperate with the Control Authority by providing it with all the information requested by the latter, in the exercise of its powers.

The information collected on this website does not involve automated decision-making, including profiling.

This website does not make comparisons, interconnections or any other way of interrelating the registered information.

Tecofix assumes no responsibility when, for reasons unrelated or unknown, an error, damage, dissemination or unauthorized access occurs as a result of the electronic data transmission that may occur between Tecofix and the Data Subject.

Tecofix only accepts registrations from users who are at least 16 years old, and our Communication Channels are not aimed at underage users. If you know of any registration made by a minor, we would appreciate it if you let us know so that we can immediately remove the registration.

The recipients or categories of recipients of your Personal Data depending on the contact tool you use are the Marketing, Commercial and Technical Support departments. We will share your personal data with your consent or, as necessary, to complete any transaction or provide any service you have requested.

Tecofix, within the scope of its activity, may use third parties to provide certain services. Sometimes, the provision of these services implies access, by these entities, to the personal data of Customers/Users. When this happens, Tecofix takes the appropriate measures in order to ensure that the entities that have access to the data offer the necessary guarantees, which is duly provided for contractually between Tecofix and the third entity(ies) .

Thus, any entity subcontracted by Tecofix will process the personal data of our Customers/Users, in the name and on behalf of Tecofix and adopting necessary technical and organizational measures in order to protect personal data against accidental or unlawful destruction, accidental loss, alteration, dissemination or unauthorized access and against any other form of unlawful processing. We also share data with affiliates controlled by Tecofix; when required by law or to respond to legal process; to protect our customers; to protect lives; to maintain the security of our services; and to protect proprietary rights or Tecofix.

On what grounds and for what purposes do we process your personal data?

Legal basis Purposes
Execution of the Contract to which the data subject is a party; or carrying out pre-contractual steps at the request of the data subject Management of the provision of products and services
Contacts and complaints management
Compliance with legal obligations to which Tecofix is ​​subject Compliance with legal and tax obligations
Product and service management
Accounting and Financial Reporting
account management
Production of management information
Provision of mandatory information and response to requests from public authorities
Satisfying Tecofix's legitimate interests Contacts and complaints management
Client management
Production of management information
Product and service management
Direct marketing and/or marketing
lead management
Customer satisfaction rating
Litigation process management
Consent Direct marketing and / or marketing


We would like to be able to send you information about Tecofix products and services that may or may be of interest to you. If you have previously given your consent, you can always choose to unsubscribe.

By subscribing to our newsletter, through the subscription form available on the website, you agree to receive our emails, whose main purpose is to send you news, information, publications and promotions of Tecofix services and products. This subscription is not mandatory and can be canceled at any time.

Tecofix newsletters may, for statistical purposes, contain a single "pixel" that allows you to know if they are open and to check the clicks through links within each newsletter.

Access and correction of your information

We want to be sure of the accuracy and reliability of the information we hold about you.

We trust the User to provide us with accurate and complete information and to update the data in relation to any change in the information provided.

User rights and data retention times

Tecofix processes and keeps your personal data according to the purposes for which they are processed. Tecofix may keep other personal data for periods longer than the duration of the contractual relationship, whether based on your consent, or to ensure rights or duties related to the contract, or because it has legitimate interests that underlie it, but always for the period strictly necessary. the achievement of the respective purposes and in accordance with the guidelines and decisions of the CNPD.

The User has the right to withdraw his consent to the processing of personal data concerning him at any time without compromising the lawfulness of the processing carried out on the basis of the consent previously given. You may also request Tecofix access to your Personal Data, its rectification or erasure, as well as the limitation of treatment with regard to the User. The user can also oppose the treatment, exercise their right to data portability, as well as request a copy of the information we have about you. If you would like to request a partial or total copy of the information held about you by Tecofix, please contact us through our postal address Rua Outeiro do Pomar, n.º 765, Zona Industrial Casal do Cego, 2415-458 Leiria, or through email privacy@tecofix.pt.

The Personal Data necessary for the performance of the contract to which the User is a party, for the fulfillment of the legal obligations to which the Responsible for the Treatment is subject and those that are necessary for the purpose of the legitimate interests pursued by Tecofix are not included in the previous point.

If the requests made by the User are manifestly unfounded or excessive, namely due to their repetitive nature, Tecofix, under the current legal framework, may demand the payment of a reasonable fee taking into account the administrative costs of providing the information or communication. , or taking the requested measures or refusing to act on the request.

Without prejudice to legal or regulatory provisions to the contrary, Personal Data will only be kept for the minimum period necessary for the purposes that motivated their collection or subsequent processing, after which they are deleted or, if it is in the interest of Tecofix, processed for statistical purposes, anonymized, not being possible to identify its Holder.

The further processing of Personal Data for a purpose other than that for which the data was collected is required. Prior to this treatment, the Data Controller provides the Data Subject with information about this purpose and any other relevant information.


They are small text files stored on your computer that serve to collect information about your device and information about your user experience. This information is used to record the number of visits made and to compile statistical information about website activity.

Types of Cookies depending on the entity that manages them:

•    Own cookies: a cookie managed by this domain / website.
•    Third-party cookies: a cookie managed by another domain / website.
•    Persistent cookies: cookie information is permanently stored on your device.
•    Session cookies: cookie information is not permanently stored on your device.

Tecofix uses session cookies (“session cookies”) and first-party cookies (“first-party cookies”) as well as persistent cookies (“persistent cookies”) and third-party cookies (“third-party cookies”).

Types of cookies depending on the purpose of use:

•    Technical cookies: are those that allow browsing through a domain / website, using different options or services such as, for example, identifying the session, accessing restricted access areas and carrying out the purchase order process.
•    Personalization cookies: are those that allow access to the domain / website with some predefined characteristics depending on a set of decisions made, such as the language used.
•    Analysis cookies: are those that allow the monitoring and analysis of the behavior of users of websites to which they are linked. The information collected through such cookies is used, for example, to measure website activity and create browsing profiles.
•    Advertising cookies: are those that allow the most efficient management of advertising spaces based on criteria such as edited content or the frequency with which the ads are displayed.
•    Behavioral advertising cookies: are those that allow the most effective management of advertising spaces. These cookies store information about the user's behavior, obtained through the continuous observation of their browsing habits, allowing the development of a specific profile to display advertisements based on this.

Tecofix uses Technical Cookies, Personalization Cookies and Analysis Cookies; does not use Advertising Cookies or Behavioral Advertising Cookies.

Information regarding cookies is controlled and accessed by the website owner.

Cookies used by Tecofix:

Cookie name Purpose Retainment time Domain Holder Party Cookie type
fo66503ca6059bc994325b02972c4ee7516f18b3c1 Temporary session data 1 Session tecofix.pt tecofix.pt 1st Technical
XSRF-TOKEN Temporary session data 1 Session tecofix.pt tecofix.pt 1st Technical
cookiePrefSetting User cookie preferences 365 days tecofix.pt tecofix.pt 1st Technical
DV, 1P_JAR, NID, OGCP, CONSENT Set by Google. This cookie group sets an exclusive ID to remember your preferences and other informations, such as your preferred language. Google policies regarding cookies can be consulted at https://policies.google.com/technologies/cookies#types-of-cookies  Misc. google.com google.com 3rd Functional
_GRECAPTCHA Set by the Google Recaptcha security system when executed, for risk analysis purposes. 1 Session recaptcha.net recaptcha.net 3rd Functional
_fbp Store and track visits. 3 months tecofix.pt Facebook 3rd Analytics
_gat_gtag_UA_91286211_1 , _gid , _ga , _gat Google Analytics. Measure user interaction with website content, distinguish users, control request rate. Misc. google.com google.com

According to the information provided above, as a user, you will have the choice to consent to the use of cookies that are not necessary for the website to function.

Specific information about third-party cookies can be consulted by accessing the following websites  www.aboutcookies.org  or www.allaboutcookies.org.

You can configure your browser not to accept cookies and the websites mentioned above will explain how you can remove them. However, the non-acceptance of cookies may result in the incorrect execution of some features of the Website.

Tecofix's use of cookies is intended to analyze the use of the Website and allow you to have a problem-free browsing experience; at no time do we collect Personal Data through cookies.

Cookies will not be used for any purpose other than those mentioned in the previous point.

O seu ID de consentimento:


Tecofix applies appropriate technical and organizational measures to ensure a level of security appropriate to the risk of keeping Personal Data on file and during its transmission.

Tecofix has a computer system capable of resisting, with a given level of trust, accidental events or malicious or illegal actions that compromise the availability, authenticity, integrity and confidentiality of the Personal Data stored or transmitted, as well as the security of related services offered or accessible through these networks and systems.


The person responsible for the treatment of this website is TECOFIX - TÉCNICA DE EQUIPAMENTO E FIXAÇÃO, SA, and it can be contacted through the postal address Rua Outeiro do Pomar, n.º 765, Zona Industrial Casal do Cego, 2415-458 Leiria l Rua das Oliveiras, 51A – Marrazes Apartado 555 2416-905 LEIRIA, or alternatively, via the email address privacy@tecofix.pt.

Changes to this privacy notice

Our privacy policies are regularly reviewed and any changes will be posted on this website. Last update is February 1, 2022.